Popular Articles
Refund Policy
All sales are final at ZeusX and refund will not be given unless the item is not delivered, or what was delivered is not working or as described. For such cases, buyers are covered under ZeusX Guarantee. Buyers shall only confirm GOOD DELIVERY of the ...
What are the seller fees?
ZeusX only charges a small commission fee upon a successful sale. This fee is displayed in the selling process and covers the cost of marketing your listings to millions of potential buyers worldwide and constant platform development. This fee will ...
What Should I Do If My Purchase Has Issues Or Seller Does Not Deliver?
The overwhelming majority of transactions occur successfully. Contact the Seller first via Chat, as usually it may be a small and genuine issue (e.g. mistakes in login details provided etc). If still unresolved, report an issue within the trade ...
I think I just got scammed, how do I get my refund?
Do not worry, your money is not with the seller yet! If you have a complaint about a Seller, and not able to resolve it mutually, please contact the customer service department via by logging a ticket at the bottom right of the page here: We aim to ...
When do I get paid? How do I withdraw my money?
How to Withdraw Congratulations! You have made your first sale! All you need to do now is to withdraw your money to claim your sweet profits. 1. Select your Payout option and fill up your details (click here) If you have any enquiries regarding your ...